Terms and Conditions

Terms and Conditions - CHR Real Estate
I. General information
 

General information

This document is intended to inform you about the processing of your personal data, in the context of using the website chr.com.ro.

 
II. Categories of personal data processed
 

If you are a visitor to the Site, CHR Real Estate will process your personal data that you provide directly in the context of using the Site, such as the data you provide in the contact / questions / complaints section, in the extent to which you contact us in this way.

 
III. Purposes and grounds for processing
 
III.1. If you are a customer of CHR Real Estate Website, we process your personal data as follows:

  • for carrying out the contractual relationship between you and CHR Real Estate, respectively for taking, validating, sending and invoicing the order placed on the Site, informing you about the order status, organizing the return of ordered products, etc.

 
Basis: The processing of your data for this purpose is based on the contract concluded between you and CHR Real Estate, defined in the Terms and Conditions. The provision of your personal data is necessary for the performance of this contract. Refusal to provide data may result in the impossibility of carrying out contractual relations between you and CHR Real Estate.

  • for the fulfillment of the legal obligations incumbent on CHR Real Estate in the context of the services provided through the Site, including the obligations in fiscal matters, as well as in archiving matters.

 
Basis: The processing of your data for this purpose is required on the basis of legal obligations. Providing your data for this purpose is required. The refusal to provide the data may result in the impossibility of CHR Real Estate to comply with the legal obligations incumbent on it and therefore in the impossibility to offer you the services through the Site.

  • for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by CHR Real Estate, through the Website.

 
Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.
 
You can express your consent for the processing of the data for this purpose by checking the appropriate box from the moment of creating the account, or after creating the account, in the section Information of my account. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications. In addition, you can unsubscribe by accessing the My Account Information section.
 
Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.
 

  • in order to carry out various analyzes, reports on the functioning of the Website, the development of profiles of consumer preferences, mainly, in order to improve the experience offered on the Site.

 
Theme: The processing of your data for this purpose is based on the legitimate interest of CHR Real Estate to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.
 
III.2. If you are a visitor to the Site, CHR Real Estate processes your personal data as follows:

  • for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by CHR Real Estate, through the Website.

 
Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.
 
You can express your consent for the processing of data for this purpose by completing and checking the appropriate box in the form for subscribing to the newsletter available on the Site. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications.
 
Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.
 

  • to resolve complaints, complaints and to monitor traffic and improve your experience on the Site.

 
Theme: The processing of your data for this purpose is based on the legitimate interest of CHR Real Estate to ensure the correct functioning of the Site, as well as to permanently improve the experience of the visitors of the Site, including by solving various comments, questions or complaints.
 
Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.
 
IV. Duration for which we process your data
 
As a matter of principle, CHR Real Estate will process your personal data as much as is necessary to achieve the processing purposes mentioned above.
 
The data will be stored for a fixed period, as long as it is legally valid and, in the case of a dispute, during the settlement of that dispute, as well as in accordance with the legislation in force as long as we have the legal obligation to keep, states and other legal documents in the accounting records and in the archive.
 
V. Disclosure of personal data
 
In order to fulfill the purposes of processing CHR Real Estate may disclose your data to partners, third parties or entities that support CHR Real Estate in carrying out its activity through the Site, or to the central / local public authorities, in the following cases, as listed below:

  • for the administration of the Site;
  • in cases where this communication would be necessary for the award of prizes or other facilities to the data subjects, obtained as a result of their participation in various promotional campaigns organized by CHR Real Estate through the Website;
  • for maintaining, personalizing and improving the Website and the services performed through it;
  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law;
  • when the disclosure of personal data is provided by law, etc.

 
VI. Transfer of personal data
 
The personal data provided to CHR Real Estate can be transferred outside Romania, but only to countries in the European Union.
 
VII. The rights of which you benefit
 
Under the conditions provided by the legislation regarding the processing of personal data, as data subjects, you benefit from the following rights:

  •  the right to information, respectively the right to receive details on the processing activities performed by CHR Real Estate, as described in this document;
  •  the right of access to data, respectively the right to obtain confirmation from CHR Real Estate regarding the processing of personal data, as well as details on the processing activities such as the way in which the data are processed, the purpose for which the processing is performed, the recipients or the categories data recipients, etc;
  •  the right to rectification, respectively the right to obtain the correction, without justified delay, by CHR Real Estate of inaccurate / unjustified personal data, as well as the completion of incomplete data; The rectification / completion will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate efforts.
  •  the right to delete the data, without undue delay, ("the right to be forgotten"), if one of the following reasons applies:
  •  these are no longer necessary for the fulfillment of the purposes for which they were collected or processed;
  •  if the consent is withdrawn and there is no other legal basis for processing;
  •  if the data subject opposes the processing and there are no legitimate reasons to prevail;
  •  if personal data have been processed illegally;
  •  if personal data must be deleted in order to comply with a legal obligation;
  •  personal data have been collected in connection with the provision of information society services in accordance with Union law or national law under which the operator is located.

 
It is possible that, following the request for deletion of the data of CHR Real Estate, it may anonymise these data (lacking such personal character) and continue in these conditions the processing for statistical purposes;

  • the right to restrict processing to the extent that:
  • the person disputes the accuracy of the data, during a period that allows us to verify the correctness of the data;
  •  the processing is illegal, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;
  •  the operator no longer needs the personal data for the purpose of processing, but the data subject requests them for finding, exercising or defending a right in court; or
  •  the data subject opposed the processing (other than the direct marketing ones), for the period of time in which it is verified that the legitimate rights of the operator prevail over those of the data subject.
  •  the right to data portability, respectively (i) the right to receive personal data in a structured way, commonly used and in an easy-to-read format, and (ii) the right to have this data transmitted by CHR Real Estate to another data operator, to the extent that the conditions provided by law are fulfilled;
  •  the right to opposition - regarding the processing activities it can be exercised by sending a request according to the ones indicated below;
  •  at any time, for reasons related to the particular situation in which the data subject is located, that the data aimed at it will be processed based on the legitimate interest of CHR Real Estate or on the basis of the public interest, unless CHR Real Estate can prove that it has reasons legitimate and imperative justifying processing and prevailing over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;
  •  at any time, free of charge and without justification, that the data aimed at it are processed for direct marketing purposes.
  •  the right not to be subjected to an automatic individual decision, respectively the right not to be the subject of a decision made solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects that concern the person concerned or affect it in a similar way. -a significant measure;
  •  the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, to the extent that you consider necessary.

 
For any further questions regarding how the personal data is processed and to exercise your rights mentioned above, please contact us at the email address: office@chr.com.ro
 
CHR Real Estate | Street. Cpt. Av. Alexandru Serbanescu – Aviatiei, Sector 1, Bucuresti | +40.747.432.823 | office@chr.com.ro |